AI website chat for plumbers
When you're under a house or up to your elbows in a cylinder cupboard, you can't reply to website enquiries. Your assistant answers the routine questions, takes the job details and tells genuine emergencies to ring you.
Questions answered while you work
Most website visitors want the same things: your call-out fee, whether you cover their suburb, whether you do gas, what a hot water cylinder swap involves. Your assistant answers from your own website and price list, and links to the page it used.
- What's your call-out fee, and how do you charge after that?
- Do you cover my suburb?
- Do you do after-hours work, and what does it cost?
- Do you offer finance on a new cylinder?
- What's your warranty?
Enquiries captured, not lost
Someone browsing at 9pm about a bathroom reno quote shouldn't have to wait for office hours to get in touch. The assistant takes their name, number, suburb and what they need, and emails it to you. It can also go to your CRM.
Emergencies go to the phone
Water pooling or a gas smell? It doesn't try to diagnose. It gives the safety steps you approve and tells the customer to call you now, or 111 if anyone is in danger.
Phone answering (pilot)
A phone agent that answers when you're on the tools and transfers urgent calls to your mobile is coming as a pilot. Read about it.
What it costs
Installation by me is a one-off NZ$2,000 incl. GST NZ$1,000 incl. GST with an email code (Get 50% off: enter your email for a code). You pay DocsBot directly for the plan, at prices set by DocsBot: most businesses need the Standard plan (US$149, about NZ$263/month), which includes DocsBot's voice agents (beta) at no extra DocsBot fee; busier sites can choose Business (US$499, about NZ$882/month). As a DocsBot partner I may receive a commission from DocsBot. See pricing.
Set up by a local
I'm Will, based in Auckland. I set it up with your details, test it like a customer would and look after it once it's running. See how it works or the FAQ.
Want to talk it through?
Give me a ring on 021 276 9799 or email [email protected]. Installation is NZ$2,000 incl. GST NZ$1,000 incl. GST with an email code; you pay DocsBot directly for the plan (from about NZ$263/month). See pricing, how it works or the FAQ.