AI website chat for clinics

Common questions, answered properly

• What are your opening hours, and are you open Saturdays?
• Where are you, and is there parking?
• Do I need a referral? Is it ACC?
• What should I bring to my first appointment?
• What does a first appointment cost? (only pricing you're happy to share)

It uses only the information you give it, and says when it doesn't know.

Bookings

If you use online booking, the assistant points patients to it. It can also take a request (name, number, preferred times, practitioner) and email it to your team. Booking directly into a practice management system isn't something I promise; we'd look at what your system allows.

No clinical advice

It doesn't give medical advice. Anything clinical or urgent is passed to your team, and anyone describing an emergency is told to call 111.

Privacy

Chats are stored in your practice's own DocsBot account (DocsBot may store data outside New Zealand). I recommend telling patients not to share health details in the chat, and I set it up to say so. See the privacy policy, and ask me for details before you start.

Phone answering (pilot)

A phone agent for lunch and after-hours cover is coming as a pilot. Read about it.

What it costs

Installation by me is a one-off NZ$2,000 incl. GST NZ$1,000 incl. GST with an email code (Get 50% off: enter your email for a code). You pay DocsBot directly for the plan, at prices set by DocsBot: most businesses need the Standard plan (US$149, about NZ$263/month), which includes DocsBot's voice agents (beta) at no extra DocsBot fee; busier sites can choose Business (US$499, about NZ$882/month). As a DocsBot partner I may receive a commission from DocsBot. See pricing.

Set up by a local

I'm Will, based in Auckland. I set it up with your details, test it like a customer would and look after it once it's running. See how it works or the FAQ.